With poor systems and processes, a lack of teamwork, and sales on the decline, Marcia began to consult with us; with her coaching we created a dynamic management team, systems and processes for continual quality improvement and a partnership with our customers. During that time, we achieved record sales, tripled in size, had a happy, hard-working team, and communicated like never before.”
Robert Rao
CEO, Corporate Motors
"The passion and devotion with which Marcia works and coaches leaders and their organizations is profound. Based in a strong theoretical foundation, she firmly yet with amazing agility and adaptability, guides people to achieve successes personally and professionally they did not know they were capable of. Her influence, at times quiet and at other times provocative, builds leadership, knowledge, and greatness."
Kiho Sohn
Director of Knowledge Management
Boeing
“The knowledge and guidance and coaching Marcia gives me has made a huge impact on my thinking and career. Her dedicated and caring approach is one where you expect a velvet glove. Yet, her tenacity and commitment to my success and learning is unwavering and she will deliver the wake-up call when I am off-track through her insightful questions and ideas.”
Jim Arena
Director, Merger Team
Hewlett-Packard
“PBS’ Operations used Marcia’s knowledge to great benefit. With her guidance we challenged how we thought about everything we did and shifted our thinking to a higher level of quality, service and management. Our members won, with better quality, more innovation, and lower costs.”
Howard Miller
SVP PBS
"Marcia taught me new ways of thinking
that made a profound and lasting impact
on my leadership and my life."
Joyce Musil–Condon, CEO, Pak–Fresh
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